Good luck in your navigation through the Paypal system.ĭisclaimer: Author of this article is not a Paypal employee and the above is only opinion at the time of writing (January 2011). Remember that you are talking to a live person now. That increases your chance of getting to the right person and the help that you need. Be nice and speak calmly to your Paypal representative. The second level support may then have the ability to transfer you further. Because the first level support representative only has a limited access to transfer you to certain levels.
If you get transferred a second, that is okay.
If not, they will be able to escalate the call and transfer you another support level or another department. Once you get to a live person, the person will try to determine your problem and solve it if possible. If not, try mumbling so that the machine doesn’t understand what you are saying.ĩ. Try saying “agent” (sometimes that works). But if you really want to talk to a live person, you have to stump the machine so that it doesn’t understand you and gives up and pass you on to the live person. The machine will do voice recognition and try to provide you with an automated answer. After successful entry of the pin, the machine will ask you as to the nature of your questions. Customer Service: 1 8886606689 Toll Free: 1 8886606689 Email Contacts. When you place the phone call, a machine will answer. Click the “help” link in the upper-right corner of the page…Īre you trying to do this at 3am in the morning again? You can try again during business hours or click the “Contact Us” link anyways.Ĩ. First you have to have a Paypal account and log into it.Ģ.
#Paypal customer support number how to#
Here is how to contact Paypal representative by phone.ġ. If it is something that can wait, it is best to call during business hours as you are more likely to get to the right person then than at 3am in the morning. And when you get through the right channels, their phone support is very good. But yes, you definitely can if you know how. Many merchants may not even know that you can talk to a real Paypal support representative. This is understandable, since Paypal services so many merchants that if they publicize their phone number, they will get too big of a volume of calls. However, Paypal does not readily expose their telephone number and will try to provide support by all other means first (such as email, automated response, FAQ, forums, etc). It is always nice to talk to a live person for complex situations since it is much easier explaining things over the phone than by email. This will however cause certain features of the web site not to be accessible.If you are an online merchant who uses the Paypal payment processor, or even if you are an eBay merchant, there may be times when you want to talk to a Paypal representatives (whether it be billing questions or problems with transactions). Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. 1.2 We may also use this data in aggregate form to develop customised services - tailored to your individual interests and needs.The type of information gathered is non-personal (such as: the Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully. This enables us to recognise you during subsequent visits. 1.1 We may store some information (using "cookies") on your computer when you visit our websites.
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